FraudBreaker hosted fraud detection software

Conectys’ FraudBreaker is web based fraud detection software that captures your transaction data and performs real time checks on a wide range of risk factors. The results of these checks are instantly sent back to you with a risk score that allows you to disposition the transaction as safe (immediate confirmation of the transaction), escalate (needs manual review) or unsafe (rejection of the transaction).

Features:

Control Panel:

Fraud detection makes sense only if the detection software is tailored to your business. Using FraudBreaker's control panel, you configure FraudBreaker for optimal fraud detection results:

·         Assign weight factors to all the risk elements you configure FraudBreaker to check. FraudBreaker then measures and correlates all individual risk scores and calculates the overall risk factor on your transactions.

·         Set up rules that allow you to correlate fraud elements with AND-OR-NOT logic

·         Set up accept/reject/manual review thresholds

·         Configure and blacklists  whitelists

·         Reporting: get detailed reports and statistics, optionally download data as a spreadsheet for custom analysis.

Risk checks:

Anonymous Proxy detection

is the online user hiding behind a proxy server

AIDVC: Automated ID Verification Call

is the telephone number given by the online user the actual phone number of the person placing the order

IP Geolocation

is the online user located in the country where the goods have to be shipped or where the owner of the credit card resides

IP Distance

is the IP address far or close from the customer’s residence or shipping address

International Address Verification (40+ countries)

does the shipping, billing or home address given by the customer actually exist or is it accurate? How far are these addresses from the online user?

Free email services

is the customer using an easily obtainable free email address that allows anonymity

Device fingerprinting

Is the device -computer- initiating repeated transactions with different identities within a short time span

Black list matching

is the device, user or IP Address on a black list of known fraudsters

White list matching

is the device, user or IP Address on a white list of known paying customers

BIC code matching 

is the credit card issued by a bank from the same country as the country of residence or as the shipping country or as the IP address used by the online user

Goods or services ordered

do the goods or services ordered match certain risk categories, is the overall value of the order high or low

Custom checks

Flexible additional checks added by the administrator

Other proprietary checks

Contact us for more details

Dispositioning

Based on your weight factors, rules and correlations, FraudBreaker will disposition a transaction as follows:

·         accept (low risk factor): the transaction is automatically accepted on the fly as our tool sends an OK back to your commerce platform: your customer doesn’t even know any checks were performed and receives an instant transaction confirmation

·         escalate (risk factor above acceptable threshold but below automatic reject threshold): the transaction requires manual screening and is logged into our online ticketing system for manual review: your customer sees a page that informs that the order is being reviewed

·         reject (unacceptable risk): the transaction is immediately rejected and your customer is informed. Optionally you can offer the customer the option to call your or our Call Center for explanation and a possible correction

Manual Review Workflow:

Some transactions will need to be verified manually by your staff or by Conectys’ fraud analysts. These transactions are pushed into FraudBreaker’s Workflow engine.

This workflow engine allows the fraud analysts to perform a manual review of the transactions and manually assign a final disposition based on the outcome of their analysis.

The workflow engine presents all the collected data and risk scores, allowing the analyst to quickly ascertain the risk patterns.

The workflow engine can also be used to orchestrate collaboration between fraud analyst teams. It gives you the option to escalate or reassign manual reviews to other teams

Additionally, the workflow engine also allows tracking of compliance with Service Level Agreements assigned to fraud analysts.